Description
By: Chris Voss with Tahl Raz
“After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helpes Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake.”
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